[Updated 12/21/2020]
We are working to streamline our communication systems to provide the best possible service for you.
With double the number of team members working at Thrive this year, it can sometimes be hard to know who to send your email to.
When in doubt, it’s best to email our administration address at admin@thrivebusinessgroup.com or call our office at 360-746-8738. Our admin team will forward your communication to the right team member.
To help make your tax preparation process as smooth & timely as possible, please note the following additional communication strategies with our team:
- Ways to submit your tax info:
- Drop off in our office (we’re open Mon-Thur 9-5 and Fri 9-1)
- Sending by US mail
- Uploading to our secure portal (https://thrive.firmportal.com/login)
- Email to soren@thrivebusinessgroup.com (Email is not secure; for sensitive information, please use our secure portal.)
- Who to email if you have a question (or for that one surprise tax document that just came in the mail):
- If you receive a question about your tax return from one of our accountants, please email them back directly.
- If you are not responding directly to one of our accountants, and it’s a tax processing question, please direct it to soren@thrivebusinessgroup.com
- For non tax processing questions, or if you are unsure, please email admin@thrivebusinessgroup.com